Frequently Asked Questions

DO YOU SHIP WORLDWIDE?
Yes

HOW DOES IT TAKE FOR MY ORDER TO ARRIVE?
It can takes up to 30 business days for your order to arrive depending on where you are located and wich shipping form you choose from the shipment page at checkout.*

Delivery Information

Italy — up to 5 business days.
Europe & UK — up to 15 business days.
Rest Of The World —  up to 30 business days.

CAN I CHANGE THE ADDRESS OF MY ORDER?
If your order has not been shipped yet, than yes, you can send us an email to elyneband@gmail.com including CHANGE ADRESS in the email subject along with your order number and we will get back to you in 24h. If the item has left the warehouse, we unfortunately cannot do anything.

WHERE DO YOU PRINT MERCH? 
Most of our official merchandise is hand printed and hand-checked one by one by the amazing guys at Istinto Screen Printing in Italy. Even though, some merch item is printed and managed by our partners in across the globe. 


*Please, be aware that due to COVID-19 all orders may be subject to delays up to 20 business days.